Before the site visit
Record the property location, rooms, possession date, budget range and decision-maker. Agree on the next call or visit.
Industry
WhatsApp CRM for Interior Designers
Nivaro is a WhatsApp CRM for interior designers who manage inquiries, catalogs, site visits, quotations, and client updates through WhatsApp. It helps studios separate serious prospects from casual browsers and keeps the next action clear.
Channel
Built around WhatsApp conversations, not forced CRM entry.
AI handoff
Niva qualifies intent, then steps back when the lead is hot.
Owner clarity
Daily visibility into hot leads, follow-ups, quotes, and context.
Illustrative workspace preview. Sample data, not customer results.
From enquiry to estimate
One enquiry. A clear scope. A scheduled next step.
Before the estimate
Check quantities, units, materials, finishes and exclusions. Name the quote version and keep its scope attached to the lead.
After the quotation
Ask what needs clarification, assign one owner and set a date. A sent PDF is a sales stage, not a closed project.
Try the workflow before choosing software.
What a studio demo should answer
Bring one anonymised enquiry and a sample quotation. Review lead organisation, follow-up scheduling and the quote workflow against your process. Quotation creation and editing are desktop workflows; confirm your team's device needs during the demo.
All features, on either plan
Rs. 6,499 every three months or Rs. 23,399 for 12 months. Every Nivaro feature is included. WhatsApp setup requires an eligible business-controlled number; onboarding and any trial access are confirmed individually.
Request a studio demoFit check
Built for WhatsApp-first service businesses
Nivaro is intentionally focused. It works best when the customer wants WhatsApp simplicity and the business needs sales discipline behind the scenes.
Best for
- Interior designers receiving WhatsApp inquiries from Instagram, referrals, QR codes, and ads.
- Studios that need budget, timeline, location, and project-scope qualification.
- Owners who want less chaos across portfolios, quotes, and follow-ups.
Not best for
- Teams that do not use WhatsApp for sales or client communication.
- Large enterprise sales teams that already require complex CRM customization and long implementation cycles.
- Businesses looking only for a bulk WhatsApp sender rather than lead and client management.
Use cases
The practical work Nivaro takes off your plate
Nivaro helps interior design studios qualify WhatsApp leads, track follow-ups, manage quote context, and keep project conversations organized.
Qualify full-home, modular kitchen, and renovation leads.
Track follow-up after sending a portfolio or estimate.
Connect a quote to the original client conversation.
Give the owner a daily list of hot and due leads.
Workflow
Same WhatsApp channel. A much sharper business system.
The customer still messages on WhatsApp. Nivaro turns that message into a lead, context, status, and a next action.
A new inquiry arrives from WhatsApp, a QR code, a link, a form, or a campaign.
Nivaro records the lead, source, conversation, and owner-visible status.
Niva asks the right qualifying questions and classifies the lead as hot, warm, or cold.
The owner sees the next action, recent context, and follow-up priority in one workspace.
Quotes, project progress, and payment context stay connected to the original conversation.
Comparison
Where ordinary tracking starts to leak
The difference is not more software for the team. It is less leakage between chat, qualification, follow-up, quote, and owner action.
Area
Ordinary workflow
With Nivaro
Lead capture
Chats stay inside WhatsApp or scattered spreadsheets.
WhatsApp inquiries become organized leads with source and status.
Qualification
Owners or sales staff ask the same questions manually.
Niva qualifies budget, location, timeline, project type, and intent.
Follow-up
Follow-up depends on memory, mood, and who holds the phone.
Hot, warm, and cold leads get clear next actions and reminders.
Business context
Quotes, payments, project notes, and chat history drift apart.
Lead context, quote status, project stage, and payment continuity stay tied together.
FAQ
Short answers for buyers comparing tools
These are the questions service-business owners usually ask before deciding whether a WhatsApp-native system fits them.
Is Nivaro a replacement for WhatsApp Business?
No. Nivaro connects to an eligible WhatsApp Business number that your business controls. The current rollout uses a dedicated business number rather than a shared Nivaro number, then adds lead organization, AI qualification, follow-up, quotes, and business context.
Is Nivaro only for Indian businesses?
Nivaro starts with India's WhatsApp-first home improvement market, but the workflow applies globally to service businesses that sell and support customers through WhatsApp.
Does Nivaro send spam messages?
No. Nivaro is built around consent-aware WhatsApp communication, safe follow-up workflows, and per-business WhatsApp credentials rather than shared-number blasting.
What makes Nivaro different from a generic CRM?
Generic CRMs often ask the business to change behavior. Nivaro starts from WhatsApp, where the conversation already happens, and organizes the sales workflow around that reality.
Make WhatsApp behave like your business front office.
Interior design sales already happen on WhatsApp. Nivaro makes that pipeline manageable.